IT HELPDESK SUPPORT

LOVE 24/7 support

At OAS Technology we will make sure we find a solution that suits your unique business needs

IT Helpdesk Support

If you decide to outsource your IT help desk to OAS Technology, you will have access to an experienced and local team of certified Engineers with extensive technical knowledge who will be able to support your business every day.

WHY CHOOSE OAS?

Think of us as your external IT department. Forgot your password? Laptop crashed? Need help logging in remotely? No job is too small or too big for our IT experts to ensure the smooth day-to-day running of your business.

With over 30 years experience, our team is passionate about our ‘service first’ mentality and will guide you through any arising technology issues without using difficult IT jargon. We are here to make IT a pain-free experience for you and we will offer unique solutions that suit your business and your user’s needs.

KEY BENEFITS

IT Help Desk Benefits:

Resolution Time

Speaking with one of our experienced staff makes resolving IT issues quick and easy, so you can focus on your day-today tasks. Technology can be frustrating, but our team is here to take the pain out of it.

Local Teams

Sometimes, your IT issue may not be able to be resolved remotely. We offer onsite support across all our office locations, so you can be assured that one of our Engineers will be with you without long wait times or expensive call-out costs.

Knowledge

Our experience across a wide range of industries, systems and softwares, provides your business with a strategic advantage. We have the technical resources to support your business with world-class IT solutions.

Unique Solutions

From desktop support to infrastructure and communication services, we offer IT Support Services to troubleshoot your IT problems, remotely or on-site from the Central Coast to the Mid North Coast.

Flexible Support Options

Your Business will be assigned an Account Manager, a Lead Technician and a team of passionate Technical Engineers who will take the time to get to know your business, your staff and your priorities. We understand that one size does not fit all, so we offer flexible, technical support options and work in partnership with you to offer IT solutions that best fit your business needs.

24/7 Desktop Support

Is your business operational 24/7? If so, it is important to have someone available that can support you if any IT issues arise. At OAS Technology, we have on-call specialists available for your IT needs, day and night.

PROCESS

Don’t know where to start?
We make the process easy.

Delivering worldclass IT solutions that empower Australia’s SMEs to continuously evolve.

UNDERSTAND


Book a free consultation

ADVISE


We design your perfect solution to suit your needs and budget

SUPPORT


We work with you to integrate our teams for seamless onboarding and support you as you grow