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Have you tried turning it off and on again?

18.01.2021
News

Have you tried turning it off and on again?

Three basic IT tips to save you time and hassle.

Like most people all you want from your IT is one thing – for it to just work.

Some basic things can help you prevent issues and make your time with your technology a lot less stressful.

Here are some helpful tips to potentially save you time when it comes to issues with your devices.

1. Have you tried turning it off and on again?

Sure, this seems like the IT crowd cliché answer, but in a lot of cases, it actually does work.

Sometimes, just like a refreshing nap works for us humans, a simple reboot can work similarly for a computer.

There is one thing to keep in mind:

A reboot means to completely restart your computer (not just turning off your monitor or logging off and on again). Do this by restarting the computer in the start section under the power button and not just turning it off at the physical power button as this can cause further issues.

2. No one likes to be rushed, not even your computer

Have you ever sat at a computer and waited for a process to be completed? It can be very frustrating to wait for a slow computer, so we do the one thing that comes naturally in this instance – click on what we wanted it to do and click and click and click again.

But here’s the issue:

Firstly, there’s probably some reason that the computer seems not to be completing the task.

Second, your computer isn’t ignoring any of these additional clicks. As a result, if/when your computer makes it past whatever it is that is causing the holdup, it’s going to take all those clicks seriously and will action all of them, which may cause further holdups.

Try to be patient… but, if the problem persists, reach out to your IT support for assistance.

3. It’s in the detail

If you do have an issue with your IT and need assistance from your support team, make sure you provide as much detail as you can. Include the error message you are getting or a screenshot of your issue, if possible. This makes the team’s job much easier, which leads to quicker resolution times for you.

Do you need help with your IT? Contact [email protected] or call 4940 1800.

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